Training to provide high-quality first aid response in an emergency.

HLTAID011 – Provide First Aid

This is the minimum required course for workplace first aid training. With our first aid for workplace training, your staff will learn best practice first aid risk assessment, communication with emergency services, critical first aid/life support and management of a casualty. They will learn to manage traumatic injury as well as acute medical emergencies, such as heart attack or stroke.

  • We minimise the time in seats and increase time in practice
  • Speciality in-house course provider
  • Australia wide delivery
  • Face-to-face (1 day) at your workplace or our training room


The course was a really informative and I felt the training had a good mix of theory and practical.

Kristina F.
November, 2018

Steph was really great and made the course really fun.

Taylah R.
February, 2020

Enjoyed the day and the course.

Jeanette G.
November, 2018


Multiple Persons

Face to Face

$110.00 pp

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Single Person

Face to Face

$120.00 pp

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To discuss your onsite training requirements please contact KINNECT Training

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What You Will Learn

Training techniques focusing on student outcomes have resulted in breaking subject matter into smaller sections, allowing students to gain an understanding of how trauma and illness affect a casualty. Each section of the training builds on the subject matter you have already mastered.

As skills are developed in assessment and casualty management opportunities are given to demonstrate what has been learned and it’s done in a fun and comfortable environment. A balance of teaching and practice keeps the day moving so students are stimulated and active.

We aim to reduce time in seats and increase time in practice.

Trainers to give you the best experience

We understand that students are individuals and not all people learn in the same fashion. A strong emphasis on active learning in this program will let you take your knowledge and try it out immediately.

Learn a bit, play a bit, and hone your new skills! We encourage students to share their own experiences and help each other come up with unique solutions to critical problems. Open discussion in the classroom helps students to separate First Aid myths from practical actions of first aid in the workplace that really work. Students should be prepared to participate, and be challenged to problem solve. Asking questions, making suggestions, and trying out different ideas take your learning to the next level.

Our trainers are skilled in supporting students with different learning approaches and abilities. A friendly and fun classroom environment to reduce anxiety and stress for all students who require extra support. A variety of options for assessment and practice are available to encompass a wider range of learner capabilities.

Successful completion of this Provide First Aid program will result in the awarding of the nationally accredited unit of competency HLTAID011 – Provide First Aid & HLTAID009 Provide cardiopulmonary resuscitation. This unit describes the skills and knowledge required to provide a first aid response to a casualty. The unit applies to all workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.

KINNECT Training delivers and assesses this program on behalf of Trainwest (RTO 51807) and the Statement of Attainment will be issued by Trainwest.

Face to face

1 Day Course (approximately 8 hours):

  • Includes hands on practical application of drug and alcohol testing
  • Conducted at one of KINNECT’s Training Facilities or at your Workplace

Provide First Aid / Provide an emergency first aid response in an education and care setting are conducted in an 8 hour session, (9-5) with several small breaks and 30 minutes for lunch. Students should arrive 15-20 minutes prior to course to fill out paperwork and settle in. Students are advised to wear comfortable clothing, and bring a jumper, in the event the classroom is air-conditioned.

HLTAID011 – Provide First Aid is a combination of CPR/AED use and basic life support.

Section 1: CPR/AED Use – recognize and manage cardiac emergencies.

This section of the course covers recognition of a cardiac emergency and the need for CPR/AED, as well as management of a conscious casualty, and an unconscious casualty with normal breathing. Discussion will include causes of Cardiac Arrest, so students achieve a better understanding of what to look for. Students will gain skills in casualty assessment and successful communication with emergency services for best outcomes in an emergency. Students will learn and practice CPR compressions on adult manikins as well as infant manikins, and they will use trainer AEDs in class, learning to set up and operate an Automated External Defibrillator when one is available.

Section 2: Management of Traumatic injury

  • Understanding the body and our basic
  • Understanding trauma and how it affects the
  • Causes and management of medical
  • Bleeding (external, internal)
  • Breathing emergencies, (choking, drowning, head injury)
  • Spinal injury
  • Brain injury
  • Stabilization
  • Burns
  • Environmental emergency (heat and cold)
  • Poisoning
  • Bandaging techniques including compression, support, tourniquet, pressure immobilisation
  • Slings and other means of fracture or injury support
  • Embedded objects
  • Open fractures
  • Dislocations
  • Soft tissue injury
  • reporting/recording incidents

 Section 3: Internal medical emergencies.

  • Diabetes
  • Heart attack
  • Stroke
  • Asthma
  • Anaphylaxis
  • Seizures

First aid training for all workplaces and all workers

This program is designed for businesses serious about wanting thier staff to be abel to respond effectively to first aid emergencies in the workplace.

  • No pre-course work required
  • Valid for 3 years
  • CPR to be renewed annually

There is no pre-work required for these courses, as the day provides the full training requirements. Students may request additional information prior to attending, and they will be provided with online resources for further study post course, if they wish.

HLTAID011 – Provide First Aid is valid for three years, however, CPR and AED Use is renewed annually. Students who require current First Aid Certification must renew their CPR each year, to maintain currency in First Aid. Therefore, students who have a current Provide First Aid Certificate, but need to renew CPR/AED Use only, may choose to attend only the first portion of the training day.

These courses meet workplace requirements, but are not exclusively for people who need certification. Provide First Aid is an excellent program for anyone who wants to learn these important first aid skills for life. Students as young as 12 can successfully completed this course.

LLN requirements: Students with LLN differences can complete this course with support. Reading or numeracy issues can be supported by the trainer/assessor. However, if English is a second language, students must be able to either read or speak English well. If a student cannot speak or read English well, an interpreter would be required for successful completion of the course.


Industry Relevant Programs

Rigorous industry consultation ensures the programs we deliver give you the outcome needed to be effective at work and in your career.

Flexible Delivery Options

Programs delivered to suit your work requirements and lifestyle with the ability to switch between delivery styles.

Driven for Results

Trainers with industry qualifications, real world experience and a passion in their field to make sure you get the outcomes you need.



What if there are no face-to-face courses available?

Currently, we are not offering face-to-face delivery for the course as we specialise in on-site delivery for organisations. You can register your interest for public bookings by completing this form and we’ll let you know if any courses popup in the future.

Can we have this delivered by webinar/video conferencing?

Sorry, this course is run face-to-face and not via webinar or video conferencing.


Book Now

To enrol, go to the book now section and fill out your enquiry details and we’ll be in touch within 24 hours to discuss. You can also call us on 1300 591 548 or email

We Make Contact

We will contact you to confirm the details, where the training will be held, number of students, any particular program requirements etc. Once we have all the information needed we will provide a delivery proposal and costs..

Course day!

We’ll send our experienced Trainer to your location with all the resources needed for delivery. We’ll make resources available for students via our knowledge base so you can stay updated on the topic.

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